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  1. Eralis Software Inc.
  2. General Product Information

General Product Information

Support Guide

  • The Role of Eralis
  • The Role of the Channel Partner
  • Support Definitions
  • Using the Online Support System

Installation, Upgrade & Uninstall

  • SAP Business One Server: Configuration
  • Installation Pre-requisites
  • Installation Procedure
  • Upgrade Process
  • Removing an Application

Troubleshooting

  • You are unable to connect to database
  • Error message: Wrong executable digital signature
  • How do I know if I need a new Eralis license?
  • Add-on cannot connect after upgrading
  • Eralis add-on demonstration products and licenses
  • Add-on fails to start / error in Runclass.Main
See all 13 articles

Report Writer

  • How to reset the ERW user password
  • Automate the running of an Report Writer report
  • ERW reports will not run
  • Error 'Screen printer does not support printing'
  • ntext data type ‘Distinct’ error
  • My ERW report has the wrong date format
See all 11 articles

Crystal Reports

  • Definitions: Reports vs. Forms & Layouts
  • Attach Report to the Eralis Job Reports Menu
  • Crystal Tokens & Drill Through
  • Report Design
  • Eralis Job Forms setup and UDF Buttons

Resource Translator

  • Language Structure
  • Translation Utility Overview
  • Translating the Resource File
  • Generating the XML Form Files
  • Completing the Translation Process
  • Merging Files
See all 7 articles

SAP Services Manager

  • Services Manager Overview
  • Installation Pre-requisites
  • Installation Wizard
  • Starting the Application
  • Application Main Menu
  • Configuration Pre-requisites
See all 15 articles
Eralis Software Inc.