We often get asked if there are multiple hierarchies for approvals in Eralis Service (i.e. a supervisor has to approve his team's timesheets, but then the supervisor has a manager that needs to approve their time). Can this be done?
In short, no. If a user has the right to approve entries, then the system setting is that their entries are approved.
The approver can only approve entries that have been submitted and only for those users that are in their approval group.